Please call us at 1-877-RECOVER or at 1-877-732-6837 if you have additional questions or need further clarification.
Do you accept insurance?
Recovery Resources, Inc. is an out-of-network provider for most insurance companies. Some insurance companies only reimburse the plan member and not the provider of treatment. Our Administrator can determine what coverage your particular plan has and will be happy to provide all detailed billing that might be necessary for you to submit to your carrier.
Do you accept Medicare or Medicaid?
Recovery Resources, Inc. is a private alcohol and drug rehabilitation facility and is not contracted with any government agencies. Please contact your state or local government office for a list of in-network Medicare or Medicaid addiction treatment facilities.
Do you offer payment plans?
We accept all major credit cards for payment; this is an appropriate way to finance treatment.
If I am discharged by the treatment staff, can I get a refund?
If there are no extenuating circumstances, Recovery Resources, Inc. will pro-rate the daily rate of treatment except for $1,500.00 used to accommodate physicians, medical fees, and administrative expense.
Is smoking and tobacco use permitted?
Smoking is allowed in certain designated areas. There is no smoking allowed in the residences or in the Treatment Center.
I have special dietary needs. Can you accommodate them in your program?
With proper notice, we can accommodate any specialized dietary needs within reason. Be sure to provide notice to our addiction treatment facility of any dietary needs prior to admission.
Is medical detox included in the treatment program?
Recovery Resources, Inc. is a private addiction treatment program. We are not licensed for detoxification services; however, we will arrange for your medical detox if required. When you are medically cleared, the detoxification facility will transport you to begin our treatment program. Detoxification cost is not part of payment for treatment at Recovery Resources, Inc.
Can I bring my laptop?
No. Our goal is to have you fully involved in the addiction treatment program without outside distraction. There are computers available for limited internet and email access.
Can I bring my cell phone?
Cell phones are not allowed to be used during the Intensive Residential Treatment Program. After an initial 7-day ‘black out’ period, you are allowed one 10-minute call each evening to check in with loved ones. If you travel with your cell phone, we will lock it in our safe until cell phone privileges are restored.
Can I bring my pet?
No. Due to health restrictions and allergy complications, we do not allow pets in our facilities.
Do you offer private rooms?
Studies have shown that the addiction treatment process is more enjoyable and more effective in a shared room environment. Roommates greatly facilitate the support structure of recovery.
Is the price of an interventionist included in the payment?
No. However, Recovery Resources, Inc. will arrange all aspects of an intervention. The fees will be handled on a separate basis.
If I am formally discharged by the clinical staff, will I receive a refund?
All refunds are determined on a case-by-case basis. Upon entry to our program, each resident must sign a behavioral agreement that is a standard for conduct in our addiction treatment program. If the client who is discharged is in any violation of this behavioral agreement, it will be considered an extenuating circumstance and will have to be determined on an individual basis.
